What is the Buyer Trust Stars?
Freshdi Trust Stars for Buyers help suppliers identify serious, verified, and engaged importers. A higher score signals to suppliers that you're a credible partner who is ready to do business — and increases your chances of receiving faster, higher-quality responses and quotations.
Your score is calculated using AI and big data. It looks at how active and transparent your company is, the quality of your requests, and how well you interact with other partners on Freshdi.
How is Your Trust Stars Calculated?
Vivian AI evaluates five key trust signals tailored for buyers:
1. Account Status & Engagement
Whether your business is active, verified
How often you log in, interact, and respond to partners
Consistency in replying to messages, quotes
2. Company Profile
Completeness of your company profile
Valid business registration and legal documents
3. Request Quality
Detailed & specific buying requests with clear volume, origin, terms.
Consistent posting and updating of inquiries based on actual needs
Requests reflect real procurement intent and are industry-relevant
4. Responsiveness & Interactions
High response rate to quotations and supplier chats
Sending inquiries consistently and professional communication
5. Other Sources
Shipment activity, online presence, trade fair attendance
Verified reputation via third-party sources (web, directories, logistics data)
6. Supplier Feedback
Suppliers leave positive feedback on communication, negotiation, and transaction professionalism
In global trade, trust is everything. Your Trust Stars help partners quickly decide. Learn how to get high Trust Stars →
Buyer Review
Summary by Vivian
TRUST STARS
4.0/5
48 Reviews
Company Verification
3/4
Profile Completeness
95%
Purchase History
4.2/5
Response Time
≤ 7h
Responsiveness
94%
Request
27 listed
