What is the Supplier Trust Stars?
Freshdi Trust Stars for Suppliers reflect how trustworthy, transparent, and active your company is on our platform. It will help qualified suppliers stand out on the platform and build trust with others who are serious about doing business.
Your score is calculated using AI and big data. It looks at how active and transparent your company is, the quality of your listings and how well you interact with other partners on Freshdi.
How is Your Trust Stars Calculated?
Vivian AI evaluates six key trust signals tailored for suppliers:
1. Account Status & Engagement
Whether your business is active, verified, or has a paid membership
How often you log in, interact, and respond to partners
Consistency in replying to messages, inquiries
2. Company Profile
Completeness of your company profile
Uploaded and verified official business documents
3. Product Listings
Regular posting of high-quality products with pricing, specifications, and clear images
Listings reflect real availability, updated origin, lead time, and production capacity
Products are organized by category and relevancy to the company's core offering
4. Other Sources
Shipment activity, online presence, trade fair attendance
Verified reputation via third-party sources (web, directories, logistics data)
5. Certifications
Uploaded certifications such as HACCP, ISO, FDA, Organic, or export licenses
Relevant and verifiable certificates matching product scope
6. Responsiveness & Interactions
High response rate to inquiries and buyer chats
Sending quotes consistently and professional communication
Getting positive feedback or ratings from other partners
In global trade, trust is everything. Your Trust Stars help partners quickly decide. Learn how to get high Trust Stars →
Supplier Review
Summary by Vivian
TRUST STARS
4.0/5
52 Reviews
Company Verification
3/4
Profile Completeness
98%
Avg Product Score
4.3/5
Response Time
≤7h
Responsiveness
92%
Certifications
HACCP, FDA
